Public Notices
Accessibility at Val Albert Motors Ltd
Val Albert Motors Ltd. is committed to providing accessible customer service and ensuring that our goods, services, and facilities are accessible to all persons, including people with disabilities. We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR).
Feedback Process
We welcome feedback about the accessibility of our services.
- Customers may share feedback, complaints, or suggestions through our General Contact Form available under the About Us section of our website.
- Feedback is automatically directed to our Customer Relations team and forwarded to the appropriate department for response.
- Alternate formats or communication supports are available upon request.
Emergency Information
If emergency procedures or public safety information are required, Val Albert Motors Ltd. will provide this information in accessible formats or with communication supports, as soon as practicable, upon request.
For more information, please contact us through our General Contact page or by phone at (705) 335-5000
Accessibility Compliance Report
As required under the AODA, we have filed our most recent Accessibility Compliance Report with the Ministry for Seniors and Accessibility.
đź“„ Download our 2023 AccessibilityComplianceReport2023
If you require this report or any other accessibility information in an alternate format (such as large print, Braille, or accessible electronic format), please contact us:
Martin Rancourt
Val Albert Motors Limited
đź“ž Phone: 705-335-5000
📧 Email: mrancourt@valalbertmotorsltd.com
đź“Ť Address: 392 Government Road, Kapuskasing, ON P5N 2Y1
Members of the public may also reach us through the general contact section of our website, located under the About Us tab.
Service Animals Welcome
Val Albert Motors welcomes people with disabilities and their service animals.
Service animals are permitted in areas open to the public. If an animal is excluded by law from a specific area
(e.g., food preparation zones), we will provide service by alternative means.
Accessible formats & feedback:
705-335-5000 •
mrancourt@valalbertmotorsltd.com